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Where do you ship to?We currently ship within the United States only.
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How much does shipping cost?Shipping costs are calculated based on your order total, weight, and chosen shipping method. You can see the estimated shipping cost during checkout before confirming your order.
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What shipping methods do you offer?We offer a variety of shipping methods to meet your needs, including standard, expedited, and overnight delivery. Rates and transit times will vary depending on the chosen method and your location.
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How long will it take for my order to arrive?Delivery times will depend on your chosen shipping method and your location. You can see the estimated delivery window during checkout and receive tracking information once your order ships.
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Can I track my order?Yes, you can track your order by logging into your Leila Azer account or clicking the tracking link included in your shipment confirmation email.
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What happens if my package is lost or damaged?We take pride in safe packaging and reliable shipping partners. However, if your package is lost or damaged during transit, please contact us immediately at [Your Email Address] or [Your Phone Number] and we'll be happy to assist you.
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Do you offer international shipping?Currently, we do not offer international shipping. However, we are always looking for ways to expand our reach, so please sign up for our newsletter to stay updated on any future international shipping options.
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Can I pick up my order in-store?Unfortunately, we do not currently offer in-store pickup for online orders.
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What if I need to return or exchange an item?Please refer to our Returns and Exchanges policy on our website for details on how to return or exchange an item. You can find it here: [Link to Returns and Exchanges Policy].
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Do you offer free shipping?We may offer free shipping promotions from time to time. You can check for any current promotions on our website or subscribe to our newsletter to receive updates.
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